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Senior Customer Success Programs Lead, Healthcare AI

Listing for: ConcertAI
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 89000 - 134000 USD Yearly USD 89000.00 134000.00 YEAR

Job Description & How to Apply Below

ConcertAI in Cambridge, MA seeks a Senior Program Manager in Customer Success to oversee programs and ensure client satisfaction. You will act as a central hub for customer information and coordinate cross-functional teams across Business Development, Data Products, and Client Services.

This is a client-facing role focused on delivering value from contracted products and services. You will manage agendas, track KPIs, and lead mitigation actions while advocating for customers and driving

We have an opening for a Senior Customer Success Programs Lead, Healthcare AI in Cambridge, MA, United States within Management & Operations.

We appreciate your interest in this position.

Join ConcertAI and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Customer Success Programs Lead, Healthcare AI role at ConcertAI, based in Cambridge, MA, United States.

Position Requirements

10+ Years work experience
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