Manager of “ Hive

location: cambridge, massachusetts, u.s.a

job title: manager of “the hive”

department: cambridge public library

job code/position #: m661-001

civil service: not subject to civil service rules and regulations

hours of work: 37.5 hours per week. A flexible schedule is required including working some evenings, saturdays and sundays in support of programs and events.

union affiliation: none

the hive manager oversees the day to day operations and maintenance of the hive, the cambridge public library’s steam creativity zone/makerspace. This role provides support to and instruction for staff, volunteers, and patrons on equipment and resources in the hive and contributes to the library steam team and cambridge steam initiative.

• general operations
  • oversees the daily operations of the hive, ensuring it is a safe and welcoming space for all, particularly for groups and individuals who are traditionally underserved or underrepresented in stem fields
  • engages library users in making, creating, and designing with technology and equipment
  • ensures proper calibration, functioning, maintenance, and requisition of equipment and tools, and ventilation
  • creates and manages the daily schedule, workflows, and duties, ensuring sufficient coverage from staff and volunteers
  • maintains working knowledge of industry-standard graphic software applications, digital output software, 3d modeling, scanning, ar/vr production, and multimedia production, and other related technologies
  • responsible for inventory for the space including tracking equipment and identifying and following up on any equipment needing repair or replacement
  • improves processes and workflows to make an outstanding patron experience from project idea to execution
  • maintains appropriate standards of behavior per the cpl behavior policy, ensuring mutual respect and safety in programs; enforces policies of the space and the library
  • advises on operating budget for supplies, equipment, and services related to the hive
  • ensures spaces, equipment, and community use are compliant with safety measures
• extended reality lab and recording studio space management
  • assists patrons in booking equipment and/or studio spaces
  • manages patron check-in for studio bookings and set up/tear down av recording studios between bookings
  • ensures smooth transition and sanitization between users of the space
• instructional services
  • leads in-person and virtual instructions and provides assistance with use of the various technologies including 3d scanning and printing equipment, augmented and virtual reality equipment, recording equipment and corresponding software programs
  • trains staff, volunteers, and patrons on safety and operation of equipment
  • oversees the badging process for users
  • contributes to the development of steam curriculum across the libraries
  • produces and updates educational manuals and resources for distribution to staff, volunteers, and patrons
  • prepares and delivers technical workshops and trainings on equipment and processes
  • advises patrons on utilizing equipment and processes for individual projects
  • determines workshop and training needs each quarter
  • assists in developing program and training schedule for technologies tied to the hive across the library system
  • creates, maintains, and disseminates the hive instructional and appointment calendars
  • provides technical assistance for special events and visiting maker instructors who utilize the hive space and equipment
  • creates an environment that is conducive to learning and appropriate for a range of learning activities
  • supports “maker” programs in all library locations and travels to branches to assist with staff training and programs
  • contributes to development of measurement tools and creation of reports to communicate outcomes and impacts of programs
• leadership & supervision
  • supervises staff and volunteers who work in the hive
  • supports recruitment and hiring for staff and volunteers
  • oversees the volunteer program for the space
  • evaluates staff performance annually and sets goals with staff for coming year
  • acts as a member of the library leadership team, attending meetings and disseminating essential information
• communications & training
  • communicates…