Digital Access Navigator: Tech & Learning
Listed on 2025-12-31
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Education / Teaching
Digital Navigators Access and Tech Support
When people come in we can help them use their digital devices (smartphones, tablets, computers), apply for services online, learn digital literacy and safety/privacy tips, and get access to devices. Some services may require you to register or apply in order to receive them. Basic support during our walk‑in hours does not require registration, but we’d appreciate it if you could schedule an appointment.
CostThis Program is free!
Location- Both in‑person and virtual (online or over the phone).
- Cambridge Community Television – 438 Massachusetts Avenue, Cambridge, MA 02139 (Mid Cambridge)
- Central Square Branch Library – 45 Pearl Street, Cambridge, MA 02139 (Cambridgeport)
- Cambridge Public Library Main Branch – 449 Broadway, Cambridge, MA 02138 (Mid Cambridge)
- Community Learning Center (Jefferson) – 286 Rindge Ave, Cambridge, MA 02140 (North Cambridge)
- Community Learning Center (Central Square) – 5 Western Ave, Cambridge, MA 02139 (Cambridgeport, Mid Cambridge, and Riverside)
- Peabody School/Center for Families – 70 Rindge Ave, Cambridge, MA 02140 (North Cambridge)
This is an ongoing program.
All navigators have virtual availability Monday‑Friday and can be reached via massdigitaljedi.org website to create a ticket and schedule an in‑person or virtual appointment or call 1‑888‑551‑2167. Digital Navigators are available in‑person at:
- CCTV (438 Mass Ave): Thursdays 11:00 AM to 4:00 PM.
- Central Square Library (45 Pearl St.): Tuesdays 3:30 PM to 5:30 PM.
- Main Library (449 Broadway): Thursdays 11:00 AM to 1:00 PM.
- Community Learning Center (286 Rindge Ave): Tuesdays 11:00 AM to 2:00 PM, Wednesdays 10:00 AM‑12:00 PM.
- Community Learning Center (5 Western Ave): Wednesdays 10:00 AM to 4:00 PM.
- Peabody School/Center for Families (70 Rindge Ave, Door 10): Thursdays 1:30 PM to 5:00 PM.
We are collaboratively empowering communities through digital equity.
Services We Provide- Community members and affordable internet access
- Help with using smartphones, tablets, and computers
- Guidance on accessing online services (healthcare, job applications, housing, education)
- Safety tips for online privacy and security
Digital JEDI Consortium
Metro North and Northshore Massachusetts
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