Manager of “ Hive

location: cambridge, massachusetts, u.s.a

job title: manager of “the hive”

department: cambridge public library

job code/position #: m661-001

civil service: not subject to civil service rules and regulations

hours of work: 37.5 hours per week. A flexible schedule is required including working some evenings, saturdays and sundays in support of programs and events.

union affiliation: none

essential duties and responsibilities: the manager of the hive will be responsible for overseeing the day to day operations and maintenance of “the hive,” the cambridge public library’s new steam creativity zone/makerspace. They will provide support to and instruction for staff, volunteers, and patrons on equipment and resources in the hive. Additionally, they will contribute to the collaborative efforts of the library steam team and cambridge steam initiative.

Specific duties include but are not limited to the following:

• oversees the daily operations of the hive, ensuring it is a safe and welcoming space for all, particularly for groups and individuals who are traditionally underserved or underrepresented in stem fields
• engages library users in making, creating, and designing with technology and equipment
• ensures proper calibration, functioning, maintenance, and requisition of equipment and tools, and ventilation
• creates and manages the daily schedule, workflows, and duties, ensuring sufficient coverage from staff and volunteers
• maintains working knowledge of industry-standard graphic software applications, digital output software, 3d modeling, scanning, ar/vr production, and multimedia production, and other related technologies
• responsible for inventory for the space including tracking equipment and identifying and following up on any equipment needing repair or replacement
• improves processes and workflows to make an outstanding patron experience from project idea to execution
• maintains appropriate standards of behavior per the cpl behavior policy, ensuring mutual respect and safety in programs; enforces policies of the space and the library
• advises on operating budget for supplies, equipment, and services related to the hive
• ensures spaces, equipment, and community use are compliant with safety measures

• assists patrons in booking equipment and/or studio spaces
• manages patron check-in for studio bookings and set up/tear down av recording studios between bookings
• ensures smooth transition and sanitization between users of the space

• leads in-person and virtual instructions and provides assistance with use of the various technologies including 3d scanning and printing equipment, augmented and virtual reality equipment, recording equipment and corresponding software programs
• trains staff, volunteers, and patrons on safety and operation of equipment
• oversees the badging process for users
• contributes to the development of steam curriculum across the libraries
• produces and updates educational manuals and resources for distribution to staff, volunteers, and patrons
• prepares and delivers technical workshops and trainings on equipment and processes
• advises patrons on utilizing equipment and processes for individual projects
• determines workshop and training needs each quarter
• assists in developing program and training schedule for technologies tied to the hive across the library system
• creates, maintains, and disseminates the hive instructional and appointment calendars
• provides technical assistance for special events and visiting maker instructors who utilize the hive space and equipment
• creates an environment that is conducive to learning and appropriate for a range of learning activities
• supports “maker” programs in all library locations…