Events Operations Specialist

Founded in the heart of Kendall Square in 2013, Lab Central is a network of shared laboratory spaces and scientific communities that serve as a launchpad for high-potential life-sciences and biotech start-ups. We deliver first-class facility and operational support, skilled laboratory personnel, and an expansive events program designed to add value to the community and promote connectivity‒ as well as the other critical services and support that early-stage companies need to begin start-up operations.

Are you someone who thinks in checklists and timelines without losing sight of the bigger picture ? Do you love the puzzle of logistics and want to build the kind of vendor and partner relationships that make sustainable, high-quality event delivery possible?

Lab Central is seeking an Events Operations Specialist . This is a collaborative role partnering alongside another Events Operations Specialist and reporting directly to the Director of Partnerships & Strategy . Our program runs more than 300 events a year across our Cambridge sites, from small Lab Ce ntral resident gatherings to day
-long conferences. You' ll be a strong fit for this role if you love build ing a run of show detailed enough that someone else could execute successfully without your oversight . . Bonus points if you've ever quietly straightened the chairs in a room at someone else's event .

• Own logistical delivery for events across all formats: conferences, corporate and internal, social and experiential, and virtual and hybrid
• Build and maintain run-of-show documents, production schedules, event timelines, and day-of briefings
• Serve as the primary on-site point of contact for logistics , A/V, setup, vendor coordination, and breakdown
• Coordinate event spaces, materials, and equipment across Lab Central's Cambridge sites
• Oversee virtual event setups using Zoom and Microsoft Teams
• Build and manage relationships with key operational partners: event venues, A/V providers, caterers , production, and staffing vendors
• Lead vendor sourcing, negotiation, and contract alignment with the goal of maintaining existing and building new reliable, high-quality supplier base that supports program volume
• Serve as the operational point of contact for resident companies, sponsors, and external guests during events
• Support groups hosting events by setting clear expectations of process

• Build and maintain the team's operational playbooks, checklists, templates, and onboarding materials
• Identify and implement improvements to event processes and across the events function
• Document information so the team ’s knowledge is never dependent on any single person
• Manage the events calendar, ensuring accurate scheduling and clear visibility across all sites and teams

In addition to your core responsibilities, t he following responsibilities are distributed across all three roles based on capacity and priority. Events calendar management and cross-team scheduling visibility

• Budget tracking and spend documentation
• Stakeholder communications and partner updates
• On-site troubleshooting and real-time event support

• 2–3 years of experience in events operations, coordination, or a closely related field(ideally across multiple event formats and volumes)
• Demonstrated experience managing event logistics end-to-end, from planning through day-of execution and post-event wrap-up
• Experience sourcing and coordinating with vendors, venues, or external partners ( including scheduling, contracts, and follow-through )
• Proficient in Microsoft Office Suite and e xperience with event management…