Accounts Receivable Specialist

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The Role

This is an exciting opportunity to be a key member of the Accounting team supporting a dynamic organization that is radically changing the biotechnology industry. The Accounts Receivable (AR) Specialist will report to the Director, Revenue and Collaboration and play a hands-on role in executing day-to-day AR operations across a diverse portfolio of customers, including UPS and Moderna Direct accounts.

The Role

This is an exciting opportunity to be a key member of the Accounting team supporting a dynamic organization that is radically changing the biotechnology industry. The Accounts Receivable (AR) Specialist will report to the Director, Revenue and Collaboration and play a hands-on role in executing day-to-day AR operations across a diverse portfolio of customers, including UPS and Moderna Direct accounts.

The AR Specialist will be responsible for managing customer invoicing, monitoring credit limits, processing collections, and resolving disputes for non-major customer accounts. A key responsibility will be working collaboratively with the Commercial team to investigate and resolve outstanding payment issues, ensuring timely cash collection and accurate account reconciliation.

This role also supports the execution of AR and working capital reporting to provide visibility into key metrics and trends. The ideal candidate will bring strong attention to detail, solid communication skills, and a proactive approach to resolving issues. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to grow their experience in AR operations while contributing to the financial success of a high-growth organization.

Here’s What You’ll Do

• Manage customer invoicing processes, ensuring accuracy and timeliness.
• Oversee the credit limit monitoring and escalation process
• Execute collections efforts across a portfolio of accounts to support cash flow targets.
• Investigate and resolve AR disputes and deductions.
• Collaborate with the commercial team to address and resolve customer issues.
• Manage payment tracking and cash application.
• Maintain alignment with 4PL-related AR operations, as needed.
• Support weekly and monthly AR and Working Capital reporting efforts.
• Contribute to continuous improvement of AR systems and controls.
• Perform additional duties as assigned to support Finance and cross-functional objectives.

• Basic understanding of credit, collections, and dispute resolution processes.
• Experience working with AR systems and reporting tools.
• 2+ years of relevant experience in accounts receivable or general accounting operations.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Analytical mindset with strong attention to detail and problem-solving abilities.
• Order-To-Cash and Shared Service Center experience
• Advanced Excel skills and proficiency in SAP.
• Proven ability to collaborate cross-functionally and communicate effectively with internal and external stakeholders.

• Proactive, responsive and timely problem solver, pays attention to detail, is organized, drives processes and meets deadlines.
• Strong analytical skills with proven ability to strategize solutions and solve problems
• Solid organizational, interpersonal, verbal and written communication skills
• Ability to work collaboratively across functional teams
• Proven ability to thrive in a global fast-paced, multi-functional team environment while having a proactive mindset
• Possess a strong work ethic, self-motivated, willing to “Roll-up your sleeves” to drive and deliver results and improve processes
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative