Unit Service Aide, Per Diem

Job Summary

As a support to staff who provide direct care to patients, the role functions as a clinical and non‑clinical support provider, collaborating with the interdisciplinary team to maximize the quality of life for residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.

• Engages patients in recreational activities that promote mental and emotional well‑being.
• Assists patients with non‑clinical needs, such as meal assistance, mobility support, and companionship.
• Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
• Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs.
• Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care.
• Maintains a safe and clean environment in patient recreational areas, following hospital protocols.
• Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
• Assists with the setup and facilitation of special events or programs for patients.
• Communicates regularly with family members and visitors to enhance patient experiences.

Education: High School Diploma or Equivalent (preferred).

Experience: 1–2 years in a healthcare, caregiving, recreational therapy setting or related work (preferred).

Knowledge, Skills and Abilities:

• Strong interpersonal and communication skills.
• Ability to engage patients in activities that promote emotional and social well‑being.
• Empathy and patience in working with patients from diverse backgrounds.
• Ability to work collaboratively with nursing and support staff.
• Organizational skills and attention to detail.
• Flexibility and adaptability in responding to changing patient needs.

• Standing Frequently (34‑66%)
• Walking Frequently (34‑66%)
• Sitting Occasionally (3‑33%)
• Lifting Frequently (34‑66%)
• Carrying Frequently (34‑66%)
• Pushing Occasionally (3‑33%)
• Pulling Occasionally (3‑33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34‑66%)
• Stooping Occasionally (3‑33%)
• Kneeling Occasionally (3‑33%)
• Crouching Occasionally (3‑33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34‑66%)
• Gross Manipulation (Handling) Frequently (34‑66%)
• Fine Manipulation (Fingering) Frequently (34‑66%)
• Feeling Constantly (67‑100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67‑100%)
• Vision - Near Constantly (67‑100%)
• Talking Constantly (67‑100%)
• Hearing Constantly (67‑100%)

Onsite

1575 Cambridge Street, Spaulding, Massachusetts

0

Per Diem

Rotating (United States of America)

$17.36 – $23.80 per hour

Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are available for applicants who require them.