Sr. Manager, Agios Clinical Educator; Southwest

Sr. Manager, Agios Clinical Educator (Southwest)

Who we are:

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate.

Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit  and follow Agios on Linked In and X.

The Agios Clinical Educator(ACE) is responsible for establishing strong working relationships with patients and healthcare professionals. The ACE will utilize their professional skills and clinical experience to engage with health care providers to deliver disease state education, genetic testing information, and approved product messaging. The ACE will also gain insights from clinical teams and office staff supporting patients with chronic hemolytic anemias to further their understanding of the disease burden associated with hereditary anemias, related diagnostic challenges, and the types of support they need for their patients.

The ACE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.

• The ACE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with PK deficiency and Thalassemia.
• Provide opportunities to make connections with other patients and caregivers affected by Thalassemia and PK deficiency.
• Deliver educational programs (in person or virtually) with patients, families and caregivers affected by PK deficiency and Thalassemia.
• Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of Thalassemia and PK Deficiency and the role of the Agios Clinical Educator.
• Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues.
• Pro-actively identify regional diseases state education initiatives
• Collaborate effectively with team members to address needs and enhance process improvement opportunities.
• Timely follow up on committed appointments internally / externally
• Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
• Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
• Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies.

• Bachelor’s degree, clinical background in nursing or as an advance practice provider
• 5+ years of related experience, including supporting patients. Hematology or rare disease background preferred.
• Exceptional communications skills (written, verbal and presentation)
• Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
• Ability to travel in the US (up to 50% travel)
• Proficiency in additional languages preferred (Mandarin, Cantonese, Hindi, Arabic, Vietnamese).

Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re…