Case Manager

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The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This is a full-time, day shift position working M-F.

We’re offering a generous sign-on bonus of up to $10,000 to welcome you to our team. Recognizing and valuing exceptional talent, we’re eager to discuss the exciting details of this bonus during our interview process.

• Case management experience
• LTAC experience
• MA license required (RN, PT, OT, SLP, RT or LCSW/LICSW)

Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.

Does this position require Patient Care? Yes

• Discusses assessment findings and patient status with physician and /or treatment team to maximize outcomes.
• Assist in discharge planning as required
• Communicating effectively and efficiently internally and externally.
• Coordinates discharge and after care services with guidance from the clinical team
• Assists others and supports the team.
• Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.
• Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.
• Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.
• Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.
• Perform ongoing evaluation for appropriateness for the facility’s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer
• Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.

• Education:
  
  Bachelor's Degree Related Field of Study required
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials: RN, PT, OT, SLP, RT or LCSW/LICSW required
• Experience:
  
  Case management, utilization review, or discharge planning experience 2-3 years preferred
• Knowledge, Skills and Abilities:
  • Strong customer and interpersonal skills.
  • Knowledge of community service resources.
  • Proficient User in Microsoft Office Applications.
  • Strong commitment to clinical excellence.
  • Strong problem solving skills and team oriented behavior.
  • Strong patient/customer service skills.
  • Ability to verbally calm patients.

Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally…