Charles Hotel In Harvard Square - Director Revenue-Hotel

Charles Hotel In Harvard Square - Director Revenue-Hotel Address One Bennett St, Cambridge, MA, 02138 Compensation $/year

The role of the Director Revenue-Hotel is to provide direction to property teams to identify, develop and implement all potential revenue opportunities for 1 full service, premium select and/or independent branded hotel. This role will provide integral support daily to the team, for both long‑term and short‑term goals, system reporting and tools, and accurate forecasting to maximize the total revenue and profitability for the hotel(s) they support.

This role will also be expected to participate and be a key member of the Executive Committee for the hotel, as applicable. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

• High school diploma or equivalent is required.
• At least 5 years of progressive experience in a hotel or a related field required; or a 4-year college degree in business statistics, revenue management, or hospitality and at least 3 years of related experience.
• Knowledge in Microsoft Office Products with a prerequisite in Excel formulating and reporting.
• Understanding of general hotel operations and the philosophy of yield management.
• Knowledge of branded or similar PMS system, internet and travel websites, and industry specific reports including Travel click and STR desired.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Use critical thinking skills to investigate changes in demand, pace, production, and channel/source contribution to anticipate a response and ensure communication of critical information.
• Excellent presentation, written and verbal communication to convey information and ideas clearly.
• Strong organizational management and ability of handling multiple responsibilities at any given time
• Approach all encounters with owners, guests and associates in a friendly, objective, and service‑oriented manner.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage professional, safe and efficient operations.

• Set, manage, and collaborate with GM/DOS to input appropriate yield controls to maximize hotel's revenue from all distribution channels.
• Coordinate with the front office team to maximize revenue through effective inventory management, upselling and sell‑out efficiency
• Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business, as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue potential.
• Manage brand/third‑party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI on any paid placements or marketing programs to ensure the hotel is maximizing revenue.
• Clearly relays items/actions discussed during daily/weekly/monthly meetings and distributes meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings, as well.
• Effectively leverage, manage and maintain the applicable Sales & Revenue Management system(s), daily operations, forecasting support, and reporting in accordance with hotel and brand Revenue Management Standards, as applicable.
• Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s), when necessary. Perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue leadership.
• Place test calls to ensure accuracy of rate quoting, restrictions and selling approach.
• Ensure accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick‑up reports, and pace summaries. Own the compilation,…