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Front Office Supervisor: Guest Experience Leader

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: HHM Hospitality
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below

HHM Hospitality is seeking a Front Office Supervisor in Cambridge, MA to lead the front desk, guest services, and lobby experiences. You will mentor staff, balance accounts, and ensure seamless guest check-in/out while upholding brand standards.

The role focuses on improving guest satisfaction scores, resolving issues, and modeling strong service techniques in a dynamic hotel environment with opportunities for growth within HHM Hotels.

We are looking to fill the Front Office Supervisor:
Guest Experience Leader position at HHM Hospitality in Cambridge, MA, United States.

The following position is for a Front Office Supervisor:
Guest Experience Leader with HHM Hospitality.

Our team is growing, and we are hiring a Front Office Supervisor:
Guest Experience Leader in Cambridge, MA, United States.

This position is for the Front Office Supervisor:
Guest Experience Leader role at HHM Hospitality.

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