Guest Experience Agent — Front Desk
Listed on 2026-10-18
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
HHM Hotels is seeking a Guest Service Agent to greet guests, register them to rooms, handle payments, and ensure a positive experience according to brand standards. The role involves using the PMS system, managing reservations, and assisting in peak periods such as breakfast service.
Applicants should have prior customer service experience, familiar with PMS systems, and be able to work varied shifts, including holidays and weekends.
As a Guest Experience Agent — Front Desk, you will play an important part at HHM Hotels in Cambridge, MA, United States.
We are looking to fill the Guest Experience Agent — Front Desk position at HHM Hotels in Cambridge, MA, United States.
The Guest Experience Agent — Front Desk role at HHM Hotels is now open for applications in Cambridge, MA, United States.
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