HR Shared Services Systems Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-01-01
Listing for:
Lancesoft
Full Time
position Listed on 2026-01-01
Job specializations:
-
HR/Recruitment
Job Description & How to Apply Below
Intake Summary Role Overview
- Reason for Opening:
New headcount; expanding team. - Hours:
40 hours/week, 9AM-5PM;
No weekend work.
- Monitor and assign tickets in Service Now queue throughout the day.
- Handle system side of onboarding data processing, troubleshooting, ensuring timely hiring.
- Analyze data, identify trends, and manage high-priority tickets.
- Support onboarding operations; ensure accuracy and efficiency in new hire data processing.
Experience:
5+ years in HR Shared Services / People Operations.
Education:
Bachelor's degree minimum.
- Attention to detail and time sensitivity.
- Strong communication and customer service.
- Excel proficiency (Pivot Tables, VLOOKUP) and ability to present data in PowerPoint.
- Service Now (highly preferred); open to similar systems.
- Success Factors or other HRIS systems.
- Power BI (nice-to-have) but might be overqualified with this experience.
Soft Skills:
Collaborative, inquisitive, team-oriented, proactive.
Not a fit: TA coordinators; needs shared services background.
Interview Process- Round 1:
Hiring Manager (30 mins) - Round 2:
Two team members (45 mins)
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