More jobs:
IT Support Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2025-12-24
Listing for:
Massachusetts Institute of Technology
Full Time
position Listed on 2025-12-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Consultant
Job Description & How to Apply Below
IT SUPPORT SPECIALIST
, Information Systems and Technology (IS&T), in the Escalations team identifies emerging and complex IT issues and problems, and facilitates the resolution of undocumented issues through investigation, diagnosis, and troubleshooting. The IT Support Specialist serves as a resource for multi-disciplinary projects within IS&T and routinely collaborates with cross-functional teams. As IS&T expands its support for generative AI tools and services, the team will play a key role in assisting community members with AI platforms, providing guidance on compliant use aligned with Institute policies, and supporting assessments of prospective AI solutions.
A full job description is available here:
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