Platform Operations Engineer II - 2nd Shift Weekends

Platform Operations Engineer II - 2nd Shift Weekends

Akamai Technologies.

Would you like to work on one of the world's most highly distributed computing platforms? Do you enjoy acting quickly to solve problems? Join our highly visible Platform Operations team. The Akamai Defense team works across Akamai's technology stack. We strive to build and operate custom world‑class systems and services for our Public Sector customers. The Network Operations Command Center (NOCC) manages, monitors, and maintains Akamai's remote servers and network infrastructure.

• Monitoring, troubleshooting, and correcting emerging platform problems through an alert driven workflow, emails, and phone calls
• Collaborating with Engineers, System Architects, Infrastructure Vendors, and Customers to isolate problems, achieve resolution, and improve the operational stability of the platform
• Updating and patching system software components and configurations
• Documenting work performed in the trouble ticketing system for communication and review/learning purposes clearly and effectively
• Developing and maintaining documentation, procedures and tools

• Have 5 years of experience and a Bachelor's degree or its equivalent work experience
• Demonstrate experience administering UNIX-based operating systems
• Demonstrate experience working with fault detection, troubleshooting, trouble ticketing, escalation, and other related operational concepts and processes
• Be able to understand and write SQL queries and show understanding of the following protocols: TCP/IP, DNS, NTP, and HTTP
• Have excellent interpersonal and communication skills, high level of attention to detail, excellent timeliness and dependability
• Have an active Secret security clearance and the ability to work two day weekend

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $70,500 - $146,500 per year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry‑leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family‑friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness;
Eligibility requirements apply.

Akamai Technologies is an affirmative action, equal opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.