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IT Support HelpDesk/Support

Entry-Level Desktop & End-User IT Support

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Iron Systems, Inc
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A National IT Services Company is looking for an entry-level Desktop Support L1 technician to provide customer-facing, end-user support in Cambridge, Massachusetts. The role involves on-site and remote troubleshooting, installation and configuration of devices, and managing support tickets. Candidates should have a BS/BA in Computer Science or equivalent and CompTIA A+ certification. Excellent customer service skills are essential for success in providing technical assistance and ensuring the best user experience.
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