AV Support Technician

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We are seeking a skilled and customer-focused AV Support Technician to provide on-site support for our corporate offices. This role involves assisting end users with a variety of Audio Visual (AV) issues, ensuring seamless operation of AV systems, and delivering exceptional service in a fast‑paced environment.

• Provide hands‑on support for AV hardware and software issues.
• Troubleshoot and resolve technical problems related to AV systems.
• Assist with installation, configuration, and setup of AV equipment in conference rooms and event spaces.
• Monitor and maintain AV systems to ensure optimal performance.
• Deliver excellent customer service to end users and executives.
• Collaborate with internal IT teams and external vendors as needed.

• 3+ years of experience in AV support or a related field.
• Strong troubleshooting skills for AV hardware and software.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Familiarity with AV platforms (e.g., Crestron, Extron, Zoom Rooms, Teams Rooms).
• Industry certifications (CTS, Crestron, Extron) preferred.

• Experience supporting corporate environments or insurance/financial services clients.
• Knowledge of networking basics for AV integration.
• Looking for someone to provide on-site support (White Glove).

This is a Contract to Hire position based out of Cambridge, MA.

The pay range for this position is $30.00 – $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation or sick leave)

• Mid‑Senior level

• Contract

• Information Technology

• IT Services and IT Consulting

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.