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NOC Technician II: Network Incident Specialist

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Transaction Network Services (TNS)
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Support, Network Security
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
Position: NOC Technician II: 24/7 Network Incident Specialist

Transaction Network Services (TNS) seeks a NOC Technician to join our Network Operations Center in Massachusetts. You will answer incoming calls, document, isolate and resolve incidents across SS7, SIP, Diameter, IPX and IP networks, and manage incident tickets with a 7x24x365 shift schedule.

Ideal candidates have a Bachelor's degree in a technical field or equivalent experience, strong IP networking knowledge, and experience with tools like Remedy, Solar Winds, Splunk or Netreo.

We are currently recruiting a NOC Technician II: 24/7 Network Incident Specialist for our team in MA, United States.

Our team is growing, and we are hiring a NOC Technician II: 24/7 Network Incident Specialist in MA, United States.

This opening is for the NOC Technician II: 24/7 Network Incident Specialist role at Transaction Network Services (TNS).

We are seeking a motivated NOC Technician II: 24/7 Network Incident Specialist to join Transaction Network Services (TNS) in MA, United States.

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