Project Manager, IT Project Manager, Systems Analyst

Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, Comm Care , is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on Comm Care to deliver services to underserved populations. Dimagi is more than a tech company.

We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development.

About the position:

Dimagi is looking for a Project Manager (PM) to join our US Solutions division. This position will be affiliated with our office in Cambridge, MA, but is also open to remote employment within the US. New hires are expected to attend an initial in-person onboarding meeting with colleagues during their first 90 days.
This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest.

The Project Manager is a mid-level position  will play a critical role in either managing or heavily supporting one or more projects to optimally design and roll out technology solutions for Dimagi's clients. You will be the face of Dimagi for partner-facing interactions, ensuring successful deliverable completion and stakeholder management. You will work in an agile environment alongside developers, engineers, public health specialists, and technical leaders.

You will be expected to oversee the development and implementation of various deliverables against tight timelines, including project documentation (project plans, risk logs, training materials etc.), detailed project plans, stakeholder presentations, and changes to applications. You will collaborate with a network of partners and vendors for the project's ultimate success - including expectation management, scope management, explaining technical concepts, and building a strong rapport.

This role assumes comfort using AI-assisted tools, including large language models, to support planning, analysis, documentation, and learning in a fast-paced delivery environment.

Dimagi’s US Solutions Team delivers challenging and exciting projects. You'll have an opportunity to quickly dive into and learn from multiple project areas, all while making a real, positive impact. We are looking for both leaders and teachers who are excited to chart the team's strategic direction and who make time for project management guidance, training, and mentoring to improve the project team's effectiveness.

Responsibilities:

The specific responsibilities of a Project Manager can vary per project but are likely to include:

• Serve as a key external-facing representative for a project team. Project Managers are responsible for leading conversations around project planning, requirements, road mapping and ensuring adherence to standard project management practices.
• Coordinate with the project’s technical lead to manage the implementation of technical requirements as defined by clients and the project's requirements team. Project teams use the most advanced functionality of the Comm Care platform to create complex applications that enable users to accomplish a range of tasks.
• Lead internal or client-facing conversations to determine the technical requirements and considerations for integrations between Comm Care and other platforms/systems
• Develop, document, and champion best practices with our teams for application deployment and release for large projects, while continuously improving the Project Management methodology and technical quality of team outputs
• Use AI-assisted tools thoughtfully to improve efficiency in…