Manager Network Infrastructure

Do you have a passion for network infrastructure technologies?

Would you enjoy maintaining high use and highly critical global platform infrastructures?

The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamai's products. The team ensures reliable availability and optimal performance for customers.

As the Manager of Network Infrastructure, you will lead a technical, 24x7 operations team maintaining large-scale network infrastructure. You will resolve complex engineering issues, manage trouble escalations, and maintain core processes. Your team will diagnose hardware, facilitate repairs, manage assets, and partner with datacenter staff. You will work globally with a team of field technicians, internal teams and external stakeholders.

As a Manager of Network Infrastructure, you will be responsible for:

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
• Evaluating technical skills of the maintenance team to ensure appropriate expertise
• Determining training needs for solutions and facilitating team training sessions
• Supporting the resolution of high-severity technical incidents and managing remote assets

To be successful in this role you will:

• Have 6+ years of relevant experience and a Bachelor's degree
• Have experience in Internet infrastructure environments, including routing and access networks
• Have experience managing technical teams, including a remote global team
• Demonstrate a passion for building productive relationships with teams, providers, and partners
• Be familiar with data center portals and NOC environments
• Possess solid communication skills

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

• Cloud and Edge:
  Running apps closer to users for instant performance.
• Security:
  Neutralizing threats before they ever reach your data.
• Content Delivery:
  Scaling the world's biggest moments without a glitch.
• AI:
  Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

• We support your health, well-being, finances, and life beyond work.
• Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness;
  Eligibility requirements apply.

Akamai's Flex Base program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Akamai is committed to fair and equitable compensation…