Site Reliability Engineer II

Job Title: Site Reliability Engineer II

Work Location: 145 Broadway, Cambridge, MA 02142

Akamai Technologies, Inc. is hiring for the following role in Cambridge, MA (multiple openings):
Site Reliability Engineer II Analysis and resolution of availability and performance issues affecting Control Center users and internal stakeholders;
Address availability and performance issues reported to the Portal Dev Ops team in cooperation with Software Development teams and other internal stakeholders;
Solve complex problems in a timely and accurate manner through active troubleshooting, automation, and systems programming;
Develop and implement proactive monitoring, alerting, log analysis, and trend identification systems in both production and lab environments;
Leverage automation and systems programming to solve complex operational problems associated with running large scale, multi-tenant production and lab environments;
Integrate Control Center components which will be utilized by Akamai’s engineering teams and customers by working with the Engineering teams to incorporate the Dev Ops model of Continuous Integration and Continuous Delivery;
Contribute to the overall design and architecture of platform by providing insight on best operational practices, as part of the product life cycle and operate in an agile SDLC model (SCRUM) in collaboration with QA, Product Operations and Other Engineering teams;
Recommend and advocate best practices and tools in the areas of systems operation, availability and performance throughout the engineering community;
Participate in incident resolution processes driving restoration and repair of service-impacting issues; and Design and develop internal debugging and monitoring tools and solutions to support and streamline everyday operations of the Portal Dev Ops team. Telecommuting permitted from anywhere in the United States.

AG0469

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Master’s degree or foreign equivalent in Computer Science, Software Engineering, Computer Engineering, Electrical & Computer Engineering, Electrical/Electronics Engineering, Information Systems, IT, or Telecommunications Engineering, plus one (1) year of experience in the job offered or closely related engineering role.

Must have:
One (1) year of experience with the following: automation scripts, setup codes and bug fixes, optimize performance in devOps, monitor database tasks for large-scale production deployments, troubleshooting in various environments, ansible, bash, powershell, and linux.

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we’re the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

• Cloud and Edge: Running apps closer to users for instant performance.
• Security: Neutralizing threats before they ever reach your data.
• Content Delivery: Scaling the world's biggest moments without a glitch.
• AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

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