Financial Systems Analyst KAYAK · Controllership

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including Momondo, Cheap flights and Hotels Combined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK is looking for a Net Suite / Salesforce / Flo Qast Administrator to join our Enterprise Applications team within Finance. You'll be the day-to-day owner of configuration, user administration, and integration health across our core finance and revenue systems — the person who actually knows why a saved search broke, why a workflow stalled, or why a sync between Net Suite and Salesforce didn't fire.

This role rewards curiosity and precision: you don't need to arrive as a Net Suite expert, but you do need to want to become one, and you need to be the kind of person who double-checks a config change before it touches production. You'll work closely with Finance, Accounting, Sales Ops, and Engineering, and partner with senior systems analysts and architects on the bigger roadmap items — but the daily craft of keeping these systems accurate, well-documented, and running smoothly is yours.

This role will be required to work from our Cambridge, MA office at least 3 days per week.

• Administer day-to-day configuration of Net Suite, Salesforce, Flo Qast and Blackline: user setup/deactivation, roles and permissions, saved searches, Suite Analytics workbooks/dashboards, Salesforce flows and validation rules, troubleshooting issues within Salesforce.

• Serve as backup administrator for Expensify, supporting user provisioning, system configuration, synchronization issues, and end-user troubleshooting

• Build and maintain Net Suite Suite Flow workflows and troubleshoot existing Suite Script customizations — you don't need to write scripts from scratch on day one, but you should be comfortable reading one, tracing what it does, and knowing when to elevate to a developer.

• Triage and resolve support tickets from Finance and general employees related to expense reports, financial records, and account access, digging into root cause rather than just closing the ticket.

• Monitor and troubleshoot integrations between Net Suite and Salesforce — including iPaaS/middleware tools and direct API/SFTP data feeds — escalating to engineering when needed.

• Support month-end and quarter-end close by ensuring system data accuracy, running reports, and resolving reconciliation discrepancies.

• Support the month-end close by managing file-based data transfers to the external reporting platform, validating successful loads, and troubleshooting exceptions with the Reporting team

• Perform sandbox testing and validate Net Suite's release upgrades against existing customizations and integrations before anything touches production.

• Maintain user access lists and perform basic access reviews to support audit, SOX, and compliance needs.

• Create and maintain clear documentation, quick-reference guides, and training materials — you take pride in writing something a new teammate could actually follow without asking you a follow-up question.

• Partner with senior systems analysts/architects to implement approved process changes and provide hands‑on support during testing and hypercare for larger rollouts, without owning…