Digital Enablement Lead, GLEC

This role supports the execution of technology and artificial intelligence initiatives for Legal, Ethics, and Compliance teams by helping translate business needs into practical technology solutions. Working closely with stakeholders, technology teams, platform owners, vendors, and project partners, you will contribute to the delivery of approved technology and digital initiatives that improve processes, support operational effectiveness, and enhance user adoption. The position plays an important role in connecting business and technology teams, helping ensure requirements are clearly defined, solutions are aligned to business needs, and projects progress successfully from intake through implementation and continuous improvement.

Through process analysis, solution coordination, and project support, this role helps maintain momentum across technology and AI roadmaps while contributing to sustainable, business-focused outcomes.

Partner with stakeholders across Legal, Ethics and Compliance, technology teams, and external partners to identify business needs, priorities, and opportunities for process improvement and technology enablement.

Facilitate discovery and analysis activities to gather requirements, map processes, identify gaps, and support process standardization and optimization.

Translate business needs into documented requirements including user stories, use cases, process flows, acceptance criteria, and related documentation.

Coordinate technology delivery activities by supporting project plans, milestones, risks, dependencies, status reporting, and issue management.

Collaborate with technical teams and vendors to clarify requirements and help ensure solutions align with approved business objectives.

Support implementation and enhancement of legal technology platforms through testing, integration, configuration, adoption, and continuous improvement activities.

Contribute to artificial intelligence and digital initiatives by coordinating pilots, deployment readiness, training, feedback collection, and user adoption efforts.

Track performance and communicate progress through dashboards, status updates, reporting, and recommendations for stakeholders and leadership.

Bachelor's degree in Business, Information Systems, Computer Science, Legal Operations, Engineering, or a related field.

5-8+ years of experience in legal operations, legal technology, business analysis, digital transformation, or technology program delivery.

Demonstrated experience translating business needs into documented processes, requirements, and technology solutions.

Experience supporting legal technology platforms, including working knowledge of Team Connect, Malbek, and iManage.

Working knowledge of Microsoft 365, Power Platform, Copilot, Azure, workflow automation, integrations, application interfaces, and data management concepts.

Experience coordinating cross-functional initiatives through requirements gathering, testing, deployment, adoption, and continuous improvement.

Strong project coordination, stakeholder engagement, facilitation, communication, and problem-solving skills.

Proven ability to manage competing priorities and influence outcomes across cross-functional teams.

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For

Location:

Boston, MA U.S.

Base Salary Range: $ - $

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

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