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Senior ServiceNow Architect: ITSM, ITOM & GRC Lead

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: TalentAlly
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 140000 - 187000 USD Yearly USD 140000.00 187000.00 YEAR
Job Description & How to Apply Below

Biogen seeks a Senior Manager, Service Management to lead the design, architecture, and delivery of Service Now-based solutions across IT services. The role partners with IT, HR, risk, cybersecurity, and business units to translate requirements into roadmaps, integrations, and processes that strengthen global service management capabilities.

The role requires 10+ years IT experience, 8+ years in Service Now, and deep knowledge of ITSM/ITOM/HRSD/IRM‑GRC/CSM, plus certification in ITIL and advanced

Consider building your career as a Senior Service Now Architect: ITSM, ITOM & GRC Lead at Talent Ally.

This opportunity is for the Senior Service Now Architect: ITSM, ITOM & GRC Lead role at Talent Ally.

We are seeking a motivated Senior Service Now Architect: ITSM, ITOM & GRC Lead to join Talent Ally in Cambridge, MA, United States.

The Senior Service Now Architect: ITSM, ITOM & GRC Lead position in the Management & Operations, IT & Technology field is open for applications.

Position Requirements
10+ Years work experience
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