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Senior Service Desk Pro | IT Support & Networking

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Astreya
Full Time position
Listed on 2026-10-21
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 63000 - 104000 USD Yearly USD 63000.00 104000.00 YEAR
Job Description & How to Apply Below

Astreya is seeking a Service Desk Specialist III in Cambridge, MA for full-time employment. The role requires troubleshooting desktop hardware and software, delivering strong customer service, and following client policies.

You will image and resolve issues, manage RMAs, and maintain inventory while supporting network access and VPN connections. The ideal candidate has a Bachelor’s degree with 5–8 years of related experience, excellent communication, and the ability to work independently in a

Step into the Senior Service Desk Pro | IT Support & Networking role at Astreya in Cambridge, MA, United States and grow with us.

This is a genuine position to take on the Senior Service Desk Pro | IT Support & Networking role at Astreya.

As a Senior Service Desk Pro | IT Support & Networking, you will play an important part at Astreya in Cambridge, MA, United States.

Position Requirements
10+ Years work experience
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