Technical Lab IT Manager

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

ALTEN Technology USA is an engineering services company providing solutions for engineering, technology, and product development projects across a wide range of industries, including aerospace, medical devices, life sciences, automotive, rail, robotics, and emerging technologies. As part of the global ALTEN Group, we support our clients throughout the entire product development lifecycle while offering our employees opportunities for career growth, innovation, and technical excellence.

ALTEN Technology USA is seeking an experienced Technical Lab IT Manager to lead and support laboratory IT systems within a highly regulated GxP environment. This role combines hands‑on technical expertise with leadership responsibilities to ensure the reliability, security, compliance, and performance of laboratory systems and infrastructure.

The ideal candidate will have experience supporting laboratory applications, analytical instrumentation, LIMS platforms, network infrastructure, and data integrity initiatives while collaborating with laboratory scientists, quality teams, IT organizations, and external vendors. This individual will also provide technical leadership to junior engineers and technicians while driving continuous improvement across laboratory operations.

• Provide administration, support, and lifecycle management for laboratory instrumentation and applications including HPLC, Unicorn, Soft Max Pro, Nephlometers, and other analytical platforms.
• Support and maintain Laboratory Information Management Systems (LIMS), including MyLab Data and related laboratory data management solutions.
• Manage integration and support of laboratory peripherals, including printers and connected devices.
• Troubleshoot and resolve technical issues across L1, L2, and L3 support environments.
• Coordinate with vendors to address application, hardware, and instrument‑related issues.

• Administer laboratory IT infrastructure, including client‑server environments, databases, storage systems, and application hosting platforms.
• Manage enterprise storage environments such as Net App File Shares and ensure secure data access and retention.
• Support network technologies including VLANs, firewalls, IP addressing, and communication protocols.
• Ensure backup, disaster recovery, and business continuity processes are maintained and compliant with regulatory requirements.
• Monitor system performance and implement improvements to optimize reliability and availability.

• Ensure compliance with GxP regulations, including GMP, GLP, and GCP standards.
• Promote and enforce ALCOA+ data integrity principles across laboratory systems.
• Support validation activities, change control processes, and audit readiness initiatives.
• Maintain technical documentation, SOPs, work instructions, system inventories, and…