Principal ITSM & ITOM Research Analyst
Listed on 2026-11-04
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IT/Tech
Information & Knowledge Management -
Research/Development
Information & Knowledge Management
Forrester Research, Inc. is seeking a Principal Analyst to lead research and advisory coverage of IT service management (ITSM), enterprise service management (ESM), IT operations management (ITOM) and the evolution of modern IT operations.
You will guide technology leaders in designing, delivering, supporting, measuring, and continually improving technology services across the enterprise. The role requires strategic thinking, hands-on experience, market knowledge, and the ability to translate
Join us at Forrester Research, Inc. as our next Principal ITSM & ITOM Research Analyst in Cambridge, MA, United States.
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