Customer Implementation Director
Listed on 2026-10-11
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Management
IT Project Manager, Change Management -
IT/Tech
IT Consultant, IT Project Manager, Change Management
Gearset seeks a Head of Customer Implementation to lead onboarding and Dev Ops Architecture, ensuring successful go-lives and value delivery for enterprise and mid-market customers. You will own implementation performance, shape repeatable delivery methods, and work closely with Sales, Solutions Engineering and partners to move deals into steady implementation and ongoing success.
You will coach and develop teams, provide escalation support for complex implementations, and drive alignment across
The Customer Implementation Director position in the Management & Operations, Consulting field is open for applications.
The position is based in Cambridge, MA, United States.
This opportunity is part of our work in Management & Operations, Consulting.
The advertised compensation is 122..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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