Quality Assurance Officer; Cold Storage Warehouse

Quality Assurance Officer (Cold Storage Warehouse) Role Overview

JOB PURPOSE

• To support the Quality Assurance team in monitoring product quality, maintaining accurate documentation, and assisting in inspections.
• To help ensure that warehouse operations follow food safety and quality standards by performing basic checks and clerical support.

• Quality Inspections:
  • Conduct regular quality checks on incoming and outgoing products.
  • Inspect the condition and temperature of products upon arrival and prior to dispatch.
  • Perform sensory evaluations (visual, smell, texture) to ensure products meet company standards.
  • Verify product labeling for accuracy and compliance with regulatory guidelines.
• Temperature Monitoring:
  • Monitor and document temperature controls within the cold storage units.
  • Ensure that temperature logs are consistently maintained.
  • Investigate and report any temperature deviations or malfunctions in storage systems.
• Compliance and Documentation:
  • Ensure compliance with local and state food safety standards, including HACCP (Hazard Analysis Critical Control Points).
  • Complete quality control reports and product inspection logs.
  • Maintain accurate records of product movements, shelf life, and condition reports.
• Audits and Process Improvement:
  • Conduct regular internal audits to ensure that all processes adhere to quality standards and procedures.
  • Assist in implementing corrective actions for non‑compliance or quality issues.
  • Suggest and assist in the development of process improvements to enhance efficiency and product quality.
• Training and Team
  
  Collaboration:
  
  
  • Train warehouse staff on quality control processes, product handling, and food safety standards.
  • Work closely with other departments (e.g., Inventory, Operations) to ensure smooth product flow and adherence to quality standards.
• Product Handling and Storage:
  • Ensure that all products are stored correctly, including proper stacking, rotation, and stock management.
  • Ensure that storage areas are clean, organized, and free from contaminants.
  • Prepare deviation reports for product and van temperature non‑conformity.
• Complaint Management:
  • Investigate customer complaints related to product quality and initiate corrective actions.
  • Communicate quality issues to relevant teams and ensure timely resolution.
• Sanitation Management:
  • Conduct daily facility audits to assess the overall condition, compliance, efficiency, and safety of the facility.
  • Prepare foot bath and chemical dilution.
  • Conduct daily personnel hygiene audits.
  • Conduct daily pest control audits.

• Graduate of a 2-year or 4-year course in Food Technology, Nutrition, Agriculture, or related fields.
• Fresh graduates are welcome to apply; prior QA or warehouse experience is an advantage.
• Basic knowledge of MS Office (Excel, Word, PowerPoint).
• Detail-oriented, organized, and willing to learn food safety and QA procedures.
• With good written and oral communication skills.

Work site locations:
Biñan, Laguna Mandaue, Cebu Sto. Tomas, Batangas Urdaneta, Pangasinan Sta. Barbara, Iloilo Mabalacat Pampanga and Urdaneta Pangasinan