General Service ; Term
Listed on 2026-10-11
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Restaurant/Food Service
Server/Wait Staff, Dishwasher / Kitchen Assistant, Food & Beverage
Company Description
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
Job Description Job-Specific Responsibilities:- Sets-upandmaintainsassignedstationbefore,duringand after meal periods.
- Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other suppliesneededduringmeals.
- Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand.
- Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning foodqualityandissuesofkeepingfood onthe hot andcoldfood stationsabundantduringmealperiods.
- Notifies staff responsibleforpreparingfoodof needs prior torunningout.
- Monitors serving lines during meals to ensure quality and quantity are suitable to provide for customer demand.
- Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items andfood storage areas such as refrigeration, freezer, and dry storage.
Informs students/guests on foods toavoid by knowing the menu items and the ingredient listings or by referring them to the person incharge. - Maintains safe areabydisplayingwetfloorsignsand promptlyrespondingtospills and breakages.
- Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,refrigeration and freezer units.
- Keepsallstorageareasorganizedandclean.
- Leavesworkstationscleanandre-stocked.
- Accurately fills out sanitation and temperature logs and food service records as required.
Informspersonincharge when corrective actionis needed. - Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations.
- Recycles per policyandprocedure,emptiestrashandcleansreceptacles.
- Reportsmalfunctioningequipment tomanagementor personincharge.
- Complies with Stateof Massachusetts and Dining Services ’“Food Employee Illness Policy ”.
- Supportsalleventsas assignedtoinclude,butnot limitedtosetup,execution and cleanup.
- RepresentsHUDStostudents,faculty,staffandguestsinapositiveandprofessionalmanner.
- Workstomee…
NOTE:
The General Service position is comprised of three main functions:
Front-of-House, Bus Person, addition to the responsibilities above, employees will be required to perform inanyofthefollowingareas.
- Maintains,fillsandrestocksall stationsasneeded.
- Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.
Records temperature ofsoft-serve machine. - Sweeps,mopsorvacuumsfloorsinservinganddiningarea.
- Keepsallbeveragemachinesandequipment inservingareacleanandsanitized.
- Maintainsandfills all necessarychemicalsanddetergent.
- Fills,empties,cleansandde-limesdishmachine.
- Responsible for allware-washingandsanitationof allfoodandnon-foodcontactsurfaces.
- During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final rinse.
Accurately record temperature in log book as required.
Inform person in charge whencorrectiveaction is needed. - Sweeps,mopsor vacuumsfloor in dishroomandtraydropoff(conveyor belt) area
- Keepsallequipment in dishroomcleanand sanitizedincludingdishracks,carts and caddies.
- Cleanstables,conveyor beltanddisposal units.
- Ensuresfoodisproperlylabeled,garnishedandutensils areinplace.
- Keepsservinganddiningareasclean.
Replenishesnapkinholdersand salt/pepper shakers.
- Routine: must be able to lift 50 lbs. without restrictions.
Continuous: standing, walking,lifting,manual dexterity, reaching, handling, bending - Frequent: push/pull,bending,ascendinganddescendingstairsandladders
- Occasional:climbing,squatting,sitting,kneeling
Basic Qualifications:
- High School Diplomaor equivalent.
- Musthaveproficiencywiththe English language (speaking,readingandwriting).
- Must have basic math skills and ability to analyze digital and analog thermometers and…
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