LensCrafters - Licensed Optician - Cambridge, MA

Overview

Requisition : 889477

Store #: 001144 Lens Crafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Lens Crafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight, because quality care helps us see the joy in life. Learning from the best makes us all better, and continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care, and we are committed to taking care of you so you can bring the best quality experience to our patients and customers. Lens Crafters is part of Essilor Luxottica, a global leader in vision care products.

Join our global community of over 200,000 dedicated employees around the world as we drive the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers' expectations.

• Welcome all customers, set expectations with customers
• Custom fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
• Ability to multi-task, prioritize and manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs and competencies
• Take pride in store appearance, help keep store clean, attractive and organized
• Inform management of safety opportunities; demonstrate safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement and results
• Adhere to company policies and procedures, including discounts, promotions and inventory management

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use and carry an iPad/tablet
• Familiarity with POS, computers and calculators
• Embrace new technology and change

• Previous customer service and retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Note:

This description reflects the current job responsibilities and requirements and is subject to change at any time.