Case Manager

Join to apply for the Case Manager role at Just A Start
.

Exempt, Full time

Director of Youth and Alumni Services

430 Rindge Avenue, Suite #202

$60,000 - $70,000

As a Case Manager you’ll work with opportunity youth (ages 16-24) from the Boston Metro North region, providing wrap‑around supportive services and referrals to ensure participants attain their High School Equivalency credential and secure high‑quality, good‑paying jobs. This is a key part of the Youth Build Just A Start team, offering trauma‑informed case management, life‑skills curriculum collaboration, and leadership development support.

Just A Start is a community development corporation dedicated to promoting equity by creating access to stable housing and building pathways to economic opportunity. We build and preserve affordable housing, offer education and workforce training, and provide housing resources and services to low‑to‑moderate‑income people in Cambridge and nearby communities. Founded in 1968 as a teen summer jobs program, Just A Start has a long history of serving young people in Cambridge.

Youth Build Just A Start is a full‑time, comprehensive youth workforce development program for ages 16‑24 in the Boston Metro North region. Our program is one of 11 independently operated Youth Build programs and members of the Massachusetts Youth Build Coalition. As a proud affiliated member of the global Youth Build movement, we help young people reclaim their education, gain job skills, and become community leaders.

• Manage an average student case load of 15 active students as well as alumni by providing 1:1 case management services across Youth Programs (Youth Build and Solar Start).
• Develop and administer the basic needs survey, develop Supportive Action Plans (SAPs), and Student Success Plans.
• Coordinate progress reviews ensuring that trainees receive timely feedback on their progress across all program components.
• Promote respect and responsibility by upholding Youth Build policies through strength‑based coaching.
• Provide supportive service benefits to trainees such as the program stipend, MBTA passes, driving lessons, and other student milestone incentives.
• Maintain relationships and communicate with trainees, family members, guardians, as well as other service providers ensuring continuity of supportive services.
• Advocate for trainees who are court‑involved through coordination and communication with lawyers, court‑room advocates and accompanying youth to court appearances as necessary.
• Develop supportive service strategies in collaboration with other Just A Start departments as well as with Career Pathways, Education and Construction teams ensuring that trainees meet their educational and career goals.
• Support the effective placement and transition of eligible trainees in and out of Just A Start’s participant‑designed transitional housing apartment units and coordinate as needed with JAS’ Resident Services and property management.
• Complete case notes and other required case management documentation in a timely, accurate, and strengths‑based manner.
• Stay informed about community resources and eligibility requirements (e.g. unemployment, SNAP, housing, mental health services, food resources, etc).

• Support the development and facilitation of 1‑2 Life Skills classes per week focused on socio‑emotional wellbeing.
• Collaborate with the Director of Youth and Alumni Services to develop and co‑facilitate the Youth Policy Council (YPC) and Alumni Advisory Board (AAB) design‑thinking social impact projects and the podcast.
• Co‑design and plan program‑wide activities (e.g. Pre‑orientation, Graduation) and other celebrations that foster a sense of community.
• Work with the VISTA team to ensure that community resources and partnerships are cultivated that align with student needs and lead to successful outcomes.

• Bachelor’s degree preferred, or equivalent combination of experience and education.
• Minimum of 3‑5 years of related experience in case management/advocacy is strongly preferred.
• Love, equity‑centered, sense…