Case Worker Manager; Youth Fire drop-in Center

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, :

Established in 2000, Youth on Fire (YOF) is a daytime drop‑in center dedicated to supporting unhoused and unaccompanied youth in Greater Boston. Located in Cambridge, Massachusetts, this welcoming program provides a judgment‑free environment where members can find safety, enjoy a homemade meal, access showers or a place to nap, receive referrals, and work on their personal goals.

• Direct Services & Case Management
  • Maintain the efficiency of the drop‑in center by managing the floor and proactively providing services like access to hygiene supplies, food, electronics, clothing, laundry, and more
  • Maintain a consistent, welcoming presence in the drop‑in space to foster belonging and safety.
  • Conduct intake assessments and support them on their self‑identified goals.
  • Provide ongoing case management, advocacy, and follow‑up to help youth address a variety of issues which may include housing, education, legal support, substance use, employment, and healthcare services, etc. Coordinate with other service providers as needed.
  • Support youth in obtaining vital documents (e.g., , birth certificate, Social Security card) and accessing benefits.
  • Responsible for coordinating and tracking the delivery of services, referrals, and conversations with clients.
  • Participate in weekly team meetings. Present client material, consult with team members on challenging and difficult client issues. Participate in supervision and attend all relevant and required training.
  • Develop and facilitate engaging activities that meet member needs and build rapport like life skills groups, sexual education groups, substance use groups, and stress reduction groups.
  • Provide HIV and STI counseling and testing services in a confidential, respectful, and non‑judgmental manner.
  • Be trained in and learn phlebotomy techniques and perform blood draws as part of routine HIV and STI screening procedures.
  • Ensure compliance with all applicable local, state, and federal regulations regarding documentation, specimen submission to public health laboratories, result delivery, and referral processes.
  • Deliver accurate and culturally sensitive education to clients on HIV and STI transmission, prevention strategies, and available treatment options.
  • Provide crisis intervention, emotional support, and conflict mediation as needed.
  • Perform opening and closing duties as necessary, including setting up cots, preparing food, and more
  • Maintain the cleanliness of the drop‑in by engaging in daily team cleaning and organization, including washing dishes, wiping down tables, doing drop‑in laundry, organizing supplies, and more
• Documentation & Compliance
  • Maintain accurate, timely case notes and data in compliance with agency and funder requirements.
  • Track youth outcomes and progress toward service goals.
  • Engage in regular training for various databases used at the drop‑in
  • Work with Assistant Program Director to perform quarterly data quality control in EMR database

• Bachelors Degree
• Experience with behavior management systems, treatment planning, crisis intervention, case management and providing individual, group and/or family therapy
• Excellent written and verbal communication skills
• Knowledge of Department of Children and Families and other local child and family advocate agencies
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new…