Supply Chain & Sales Administrator

Position: Supply Chain & Sales Administrator
Location: Cambridgeshire

Supply Chain & Sales Administrator

Location:

Swavesey, Cambridgeshire (Hybrid working)
Salary: £30,000–£35,000
Type:
Full-time, Permanent

A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers.

The Role
Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Supply Chain

* Prepare shipping documentation, invoices, and export paperwork

* Pick, pack, and dispatch products; liaise with couriers via online portals

* Raise purchase orders and related supply chain documentation

* Organise supplier quotes and monitor order status and delivery schedules

* Issue production paperwork, kitting documentation, and manage returns/shortages

* Support stocktaking, cycle counts, reconciliation, and reporting

* Provide cover for the Supply Chain Manager when required

Sales & General Administration

* Enter sales orders onto the ERP system and issue acknowledgements

* Advise customers on availability and shipping dates

* Process RMAs, credit notes, and loan stock administration

* Maintain sales order tracking and customer documentation

* Support weekly sales reporting and audit documentation

* Assist with customs clearance and courier invoice checks

* Act as a point of contact for customer order and delivery queries

* Handle incoming calls and general administrative support as required

Requirements

* Previous experience in an administrative role (supply chain, sales, or operations preferred)

* Experience with international shipping documentation

* Strong organisational skills and high attention to detail

* Competent in Microsoft Office (Excel, Word, Outlook)

* Ability to learn ERP/order processing systems

* Good written and verbal communication skills

* Comfortable working independently and as part of a team

* Ability to lift boxes up to 20kg

* Experience working within ISO 9001 environments advantageous

What’s on Offer

 * £30k–£35k salary

* Hybrid working in Swavesey

* Varied role across supply chain and sales functions

* Supportive, growing organisation

* Opportunity to broaden operational and commercial experience