Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Location: Little Abington

Administrator – 4 month Temporary Contract Start: ASAP

Hours:

35 per week (9am–5pm)
Salary: £24,000
Hybrid: 2 days in the office, 3 from home

Location:

Granta Park, near Cambridge

We’re supporting a well‑established research‑focused organisation in their search for a confident, empathetic and highly organised Information Executive to join their busy Information Services team on a temporary basis.

About the Role The team operates across three key areas, and your work will support all of them:
1. Producing and Updating Dementia Information
Assisting with updates to public‑facing booklets, guides and web content
Collating feedback from review panels and entering changes into files for approval
Supporting dissemination of updated materials and maintaining stock levels
2. Running the Public Infoline
Answering enquiries from the public with sensitivity and a clear, supportive manner
Talking callers through research opportunities
Providing reliable, accessible information and signposting where needed
Managing occasional challenging conversations with professionalism
3. Research Matching Service
Helping interested individuals register to take part in the research
Conducting scheduled Microsoft Teams calls using a set script to complete registration forms
Processing postal forms and sending out information packs

What We’re Looking For:

Friendly, confident, and compassionate when speaking with the public
Highly organised, with strong attention to detail
You must be available to start immedidately
Able to follow structured processes and manage data accurately
Comfortable using Word, Excel, Outlook and Microsoft Teams If you are interested please apply today or email (url removed)