Business Support Officer

Location: Cambridgeshire

Business Support Officer

We are seeking a highly organised and customer-focused Business Support Officer to provide comprehensive administrative and operational support within a busy and fast-paced service environment.

This role is responsible for delivering efficient business support across a range of administrative functions, ensuring the accurate maintenance of records, production of documentation and reports, and effective use of corporate systems and processes. The postholder will provide high-quality customer service, responding to enquiries, offering advice and guidance, and communicating effectively with a variety of internal and external stakeholders.

The successful candidate will possess strong organisational skills, excellent attention to detail, and the ability to manage competing priorities while maintaining accuracy and professionalism. They will be confident using Microsoft Office applications, including Word and Excel, and will have experience working with administrative, financial, operational, or personnel processes. Accurate keyboard and data entry skills are essential, along with the ability to maintain records and information systems to a high standard.

Working as part of a collaborative team, the postholder will thrive in a reactive environment, remaining calm under pressure and demonstrating the ability to multitask and manage their workload effectively. Previous customer service experience is essential, and experience of using business management systems such as Tascomi or Alloy would be advantageous, although training will be provided.

This is an excellent opportunity for a proactive and adaptable individual who enjoys providing high-quality support services and contributing to the effective delivery of business operations.

Brook Street NMR is acting as an Employment Business in relation to this vacancy