Office Administrator

Sawston, Cambridge | Full-time, Permanent | £ 22,000 to £ 26,000 depending on experience

Intracat is an established, family-run commercial catering equipment design and supply business. Our clients include some of the best-known restaurant names on the High Street. We are growing and have an opening for an Office Administrator at our offices in Sawston, Cambridge. You don’t need years of experience. We are looking for a bright, motivated person who wants to learn, take on responsibility and grow with the business.

• Acting as one of the first points of contact for clients, by phone and email
• Arranging and managing after-sales service visits
• Supporting our pre-sales administration
• Processing call data, preparing quotations, placing supplier orders and raising sales invoices
• Providing health and safety information where needed
• Keeping client records and databases up to date

• A clear, logical mind and good communication skills
• Someone who handles enquiries promptly and enjoys solving problems
• A proactive, customer-focused, “can do” attitude
• A good team player who is also happy working on their own initiative
• Confidence with everyday IT, including MS Word and Excel

Experience in a similar role is helpful but not essential. If you’re early in your career and have the right attitude, we’ll give you full training.

• Full training and real scope to progress within a growing family business
• Competitive salary, depending on experience
• 20 days’ paid holiday plus bank holidays
• Monday to Friday, 9am to 5pm, with some out-of-hours phone cover on a rota (just 2 days per month working remotely]
• Free on-site parking