Client Service Coordinator

The Central Client Services Coordinator will play a key role in supporting the delivery of graduation services by working closely with clients and internal teams. This role requires a high level of organisation, attention to detail, and strong communication skills to ensure that services are provided efficiently and to the highest standard.

• Maintain a positive and professional approach in all interactions with clients and workers, upholding company standards and brand integrity.
• Ensure clients and workers receive all relevant information for the smooth delivery of services.
• Communicate effectively with internal teams, providing them with the necessary details to meet deadlines and service expectations.
• Assist the Client Manager in planning and executing service delivery for larger accounts.
• Manage client visits for smaller accounts as required, either independently or in coordination with the Client Manager.
• Keep internal systems updated and ensure that all client agreements and worker documentation comply with legal and business regulations.
• Identify opportunities to reduce costs and the carbon footprint of offsite operations.
• Adapt to evolving business needs, taking on additional responsibilities as required.

• Strong communication and interpersonal skills with a customer-focused approach.
• High attention to detail and ability to manage multiple tasks efficiently.
• Organisational skills with the ability to meet deadlines in a fast-paced environment.
• Experience in client services, administration, or a related field is desirable.
• Proficiency in Microsoft Office and other relevant business systems.
• Ability to work independently and collaboratively within a team.
• Problem-solving skills and a proactive approach to service delivery.

Working hours:

Monday - Friday, 09:00 - 17:15