Hospitality Administrator

The Hospitality team serves refreshments after the service, creating opportunities for people to catch up and enjoy a drink together. As the Hospitality Administrator, you will support the Hospitality team by purchasing and replenishing supplies, laundering tea towels, and delivering items to West Road Concert Hall.

This is a remote role that can be worked from home with flexible hours, such as weekday evenings or weekends.

• Replenish fresh or long-life milk for Sunday services.
• Replenish disposable coffee cups and children’s cups.
• Purchase breakfast buns and pastries for the Sunday Serving Team.
• Wash and dry used tea towels and return clean replacements.
• During summer months, replenish juice cartons for refreshments.
• Replenish a selection of teas and squash concentrates.
• Replenish brown and white sugar sachets.
• Replenish biscuits and instant coffee for Parent & Baby.
• Reprint Hospitality inventory top-up sheets.
• Place orders for food refreshments for celebration services (e.g. shortbread, mince pies, etc.), ensuring that expiry or best before dates occur after the celebration service.
• Arrange for these refreshments to be shipped to a home address and directly brought to West Road Concert Hall.

• Place orders for Hospitality resources by using the Kings Gate Amazon Business account or by going to a local supermarket.
• Have resources shipped to and stored at a home address, then brought directly to West Road Concert Hall on a Sunday morning.
• Ability to transport resources by car essential.
• Place expense or mileage claims as required. This involves filling up an expense claim spreadsheet and attaching receipts in a single PDF file.
• Communicate effectively with Hospitality team leaders over Whats App and email when resources have been replenished.

• Ability to provide a Kings Gate pastoral or lifegroup leader reference.
• Kings Gate Partner, who is fully involved in the life of the church (Desirable).
• Key skills, attributes and/or experience:
• Strong organisational and administrative skills.
• Able to work within a team context.
• Technologically competent.
• Able to work within the boundaries of confidentiality where appropriate.

• Training related to your responsibilities as a volunteer.
• A named person who will supervise your volunteering and with whom you can discuss your work.
• Regular one-to-one meetings with your supervisor.
• A review of your volunteering role after three months (this will normally be carried out by your supervisor).
• Reimbursement of your expenses. The organisation does not want you to be disadvantaged financially because of your volunteering. It will therefore provide you with your travel expenses to and from work at the cost of the cheapest method of travel. If claiming petrol, then this will be paid at the prevailing mileage rate.
• Access to any relevant staff training and leadership development resources if appropriate.
• Technical equipment needed to do the role well including use of Microsoft Teams and any other packages deemed necessary.
• Ability to have full involvement in the life of the staff team (e.g. Cambridge staff meal or Peterborough Summer BBQ and Christmas meal).

• 2 hours per week, which can be worked flexibly on weekday evenings or weekends. This excludes travel time, e.g. to go to a supermarket.
• 4 hours per Celebration service (Easter or Christmas).
• 1-hour monthly touch base, either on a Sunday after service or weekday (online / Cambridge office).

This Job Description was created by Siling Tan on 15 February 2026.