Customer Experience Operations & Insights Manager
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Business
Operations Management, Client Relationship Management
Job Description & How to Apply Below
The Cambridge Building Society is seeking a Business Support Manager to help our Customer Experience teams deliver exceptional service through effective planning, reliable systems and smarter ways of working.
In this role you’ll lead workforce and capacity planning across our customer-facing channels, develop performance reporting, coordinate suppliers, procurement and contracts, and drive technology and telephony improvements to strengthen business continuity and customer outcomes.
The Customer Experience Operations & Insights Manager role at The Cambridge Building Society is now open for applications in Cambridge, England, United Kingdom.
The following role is for a Customer Experience Operations & Insights Manager with The Cambridge Building Society.
Our team is growing, and we are hiring a Customer Experience Operations & Insights Manager in Cambridge, England, United Kingdom.
This role is for the Customer Experience Operations & Insights Manager role at The Cambridge Building Society.
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