Customer Success & Retention Specialist – IT; Hybrid
Job in
Cambridge, Cambridgeshire, CB21, England, UK
Listed on 2026-01-26
Listing for:
SoCode Recruitment
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A growing IT services company in Cambridge is seeking a Customer Account Executive to manage client relationships and ensure satisfaction. You will be responsible for onboarding clients, driving retention, and coordinating with sales and logistics. The ideal candidate will have a background in customer success, excellent communication skills, and a customer-first approach. This hybrid role offers a competitive salary and benefits, including a performance bonus.
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