Customer Service Advisor

Location: Babraham

We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Advisor to join their friendly and professional team.

This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment.

Key responsibilities will include:

* Answering incoming telephone calls and responding to email enquiries

* Managing queries via an internal ticketing system

* Accurately recording client data on internal systems

* Supporting clients with service bookings and appointments

* Proactively assisting clients with purchasing decisions

* Supporting the wider team with administrative duties

To be successful in this role, you will ideally have:

* The want to work within an office-based role

* A confident and professional telephone manner

* Good written and verbal communication skills

* Attention to detail

* IT skills

* A positive, proactive and team-focused approach

If this role looks of interest, please contact Liam ASAP!

We endeavour to reply to every candidate, every time — but if you haven’t heard from us within 10 days, please assume your application has been unsuccessful on this occasion