Customer Service Advisor

We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Advisor to join their friendly and professional team.

This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment.

• Answering incoming telephone calls and responding to email enquiries
• Managing queries via an internal ticketing system
• Accurately recording client data on internal systems
• Supporting clients with service bookings and appointments
• Proactively assisting clients with purchasing decisions
• Supporting the wider team with administrative duties

• The want to work within an office-based role
• A confident and professional telephone manner
• Good written and verbal communication skills
• Attention to detail
• IT skills
• A positive, proactive and team-focused approach

If this role looks of interest, please contact Liam ASAP!

We endeavour to reply to every candidate, every time — but if you haven't heard from us within 10 days, please assume your application has been unsuccessful on this occasion