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Multichannel Customer Experience Advisor

Job in Waterbeach, Cambridge, Cambridgeshire, CB21, England, UK
Listing for: Crem Recruitment
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16531 - 20664 GBP Yearly GBP 16531.00 20664.00 YEAR
Job Description & How to Apply Below
Location: Waterbeach

Crem Recruitment is seeking a Customer Service Advisor for a busy office in Waterbeach. You will handle inbound calls and emails across channels, aim to resolve queries promptly, and maintain high service standards in line with company policies.

You should be organised, customer-focused and able to manage a high volume of interactions while using internal systems. Strong communication and attention to detail are essential, with a friendly, professional approach to every customer.

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