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Senior Customer Support Specialist — Hybrid

Job in Cambridge, Cambridgeshire, CB21, England, UK
Listing for: Cambridge University Press & Assessment
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29700 - 38550 GBP Yearly GBP 29700.00 38550.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Support Specialist — Hybrid )

Cambridge University Press & Assessment in Cambridge, UK is seeking a Customer Support Specialist to deliver world-class support for Cambridge English. You will handle queries from our largest customers across channels, build trusted relationships and apply expert knowledge of our products and systems to achieve swift, personalised resolutions.

This role is hybrid, permanent and requires weekend work; you will collaborate with regional teams, train colleagues, and maintain accurate documentation

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Position Requirements
10+ Years work experience
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