Customer Service Advisor
Job in
Cambridge, Cambridgeshire, CB21, England, UK
Listed on 2026-10-16
Listing for:
CHS Group
Full Time
position Listed on 2026-10-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Admin Assistant, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
As a Customer Advisor, you are the first point of contact for our customers, providing a first class customer-focussed service when dealing with a wide range of telephone enquiries, emails, live chat and face to face. The Customer Services Team also plays a critical part in providing efficient support to our Housing Management and Property Services Teams.
- Previous experience in an administrative and customer facing role essential.
- Professional telephone manner and excellent communication and administrative skills.
- Able to negotiate confidently and demonstrate an assertive approach, with discretion and diplomacy.
- Able to be responsive and make decisions in a timely and effective way.
- Able to prioritise workload and meet tight deadlines.
- Competent in MS Office packages (Word, Excel and Outlook).
Closing date:
Midnight Sunday 4th October 2026
Interviews:
Tuesday 13th October 2026
Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
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