Strategic SMB CSM Retention DevOps SaaS
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Gearset is seeking a Customer Success Manager for SMB to own a large portfolio of customers and act as their trusted advisor. You will drive adoption, uncover expansion opportunities, protect retention, and work with Account Managers to progress commercial opportunities.
You will engage during discovery calls and product discussions, understanding each customer's Salesforce Dev Ops maturity and ambitions, and translate their needs into value for Gearset.
The Strategic SMB CSM | Growth & Retention for Dev Ops SaaS role at Gearset is now open for applications in Cambridge, England, United Kingdom.
This is a great opening to take on the Strategic SMB CSM | Growth & Retention for Dev Ops SaaS role at Gearset.
As a Strategic SMB CSM | Growth & Retention for Dev Ops SaaS, you will play an important part at Gearset in Cambridge, England, United Kingdom.
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