Customer Service Specialist

Our client are currently recruiting for a German and French Speaking Customer Service Specialist to work for an excellent company based in Central Cambridge. It’s a great opportunity to join a fantastic company who are looking to grow their team.
The role is a full-time permanent position offering remote or hybrid working.
Salary: £28,000

Hours:

7am-4pm or 8am-5pm
Typical duties include:
 
* Ensuring that all customer queries are effectively resolved
 
* Contacting customers to update them on their orders
 
* Administrative duties centred around the processing of orders
 
* Offering recommendations and product alternatives to established customers when required
 
* Accurate data entry into the salesforce system
The Successful Candidate:
 
* Written and spoken fluency in German and French is essential
 
* Experience in a customer orientated position
 
* Good problem-solving skills
 
* Highly organised with excellent attention to detail
 
* Tech-savvy & proficient with MS Office products
If this role looks like the new challenge that you are looking for please apply via the advert or contact Megan at Eclectic Recruitment.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions