Product Lifecycle Manager

Location: Cambridgeshire

Product Lifecycle Manager (Engineering / IT)
Engineering IT / PLM Manager – Cambridge/Hybrid – £70-75k & Benefits.
The Product Lifecycle Manager is responsible for the ownership, management, optimisation and continuous improvement of Engineering IT systems, with a primary focus on Product Lifecycle Management (PLM).
The role will act as the key interface between Engineering, IT, PLM users, vendors and wider business stakeholders, ensuring that Engineering IT systems are fit for purpose, effectively supported, and aligned to operational and strategic requirements.
RESPONSIBILITIES
List key responsibilities and tasks that sit within this role

· PLM Ownership &

Roadmap:

Own the lifecycle, configuration, roadmap and continuous improvement plan for PLM and associated Engineering IT applications, including upgrades, enhancements and decommissioning decisions.

· Application Portfolio Management:
Manage core Engineering IT applications that support PLM, CAD integration, data management, reporting and configuration control.

· PLM Champion:
Champion PLM across Marshall Land Systems, promoting effective use of the system and identifying opportunities to improve Engineering delivery, control and efficiency.

· Strategic Business Support:
Identify business opportunities where PLM and Engineering IT systems can improve process efficiency, data quality, reporting, configuration management and programme delivery.

· Vendor & Contract Management:
Manage relationships with PLM vendors, CAD vendors, outsourced service providers and internal IT teams, ensuring performance against support agreements, contract requirements and business needs.

· Service & Issue Resolution:
Act as the escalation point for PLM and Engineering IT issues, supporting incident resolution, root cause investigation, workaround definition and long-term corrective actions.

· Third Line Support:
Provide third-line support where required, working with IT, vendors and users to investigate complex incidents, resolve problems and create knowledge articles to support future incidents.

· Architecture Oversight:
Ensure PLM solution designs, integrations, workflows and system changes meet Engineering requirements, enterprise architecture standards, cybersecurity policies and business needs.

· Change Management:
Manage configuration changes, system updates, upgrades, patches and enhancements to PLM and Engineering IT applications, ensuring appropriate testing, communication and deployment.

· Governance & Compliance:
Ensure PLM and Engineering IT applications meet regulatory, cybersecurity, export control, ITAR and corporate policy requirements, including defence-related standards where applicable.

· Process Ownership & Improvement:
Review, approve and improve PLM processes, procedures, workflows and user guides to ensure they remain effective, controlled and aligned to Engineering ways of working.

· Data Management & Reporting:
Support Engineering data management, reporting, audit activity and business intelligence requirements through effective use of PLM data and reporting tools.

· Stakeholder Engagement:
Collaborate with Engineering, IT, programme teams, business owners, PLM super users and cross-functional stakeholders to align PLM capability with organisational goals.

· Budgeting & Forecasting:
Support financial planning by providing input on PLM licensing, support costs, maintenance agreements, upgrades, vendor services and future investment requirements.

· Asset & Licence Management:
Coordinate software licence, maintenance agreement and asset lifecycle management activities, including requisition, inventory, installation, maintenance, updates and disposal.

· System Maintenance & Availability:
Ensure appropriate PLM system maintenance, health checks, performance reviews and availability monitoring are in place to support business continuity.

· Knowledge & Documentation:
Create and maintain technical specifications, process documents, user guides, support material, FAQs and knowledge articles to improve user support and reduce repeat issues.
PREVIOUS EXPERIENCE

REQUIRED:

· Experience managing, supporting or administering PLM systems within an Engineering or…