Senior Improvement Lead

This is an exciting opportunity to join Health Innovation East and be involved in NHS England's National Patient Safety Strategy. The postholder will be in a position to make a measurable difference to patient safety outcomes while contributing to the wider improvement of health and care services.

The Patient Safety Collaborative Team leads on the delivery of quality improvement (QI) programmes in line with NHS England's National Patient Safety Strategy. This includes working primarily with local NHS organisations to support teams to undertake QI projects to improve outcomes for patients, families, and carers. The team is currently working on four national patient safety improvement programmes including maternity and neonatal safety, systems safety (Patient Safety Incident Response Framework), Martha's Rule and managing deterioration and medicines safety.

The Senior Improvement Lead will engage key stakeholders in the work of our programmes, support organisations and their teams to run QI projects, provide practical QI expertise and programme management, and contribute as a key member of the PSC Team. They will both lead and support teams with a variety of interventions, site visits, learning events, improvement clinics and teaching which may require travel.

They will also advise, coach, and facilitate discussions with local teams on improvement techniques and best practice to support the successful implementation, measurement and spread in line with the overall programme objectives, ensuring lessons learned are captured and fed into programme reviews.

• Ensure projects/programmes are managed effectively, leading and being accountable for their successful delivery from start through to completion.
• Provide practical hands‑on support to clinical teams, networks and others undertaking QI projects and service redesign work, including training/coaching in QI methodologies where appropriate.
• Build and nurture connections within and between organisations including participate in local working groups, networks, and project meetings to provide information and support for local teams to analyse their data and use that evidence to inform decisions.
• Present complex information about QI projects to a wide range of stakeholders in a formal setting.
• Monitor progress across the programme and produce regular reports and updates for national, regional, and local governance mechanisms.
• Work with the Health Innovation East Programme Management Office to ensure effective and timely financial and performance reporting to SMT, Board and commissioners.
• Support the Head of Patient Safety, ensuring that programme risks and issues are proactively identified and reported, and develop proposals for resolution, mitigation, and escalation of risks.
• Work under pressure, deliver to a programme plan adopting a flexible/adaptable approach.

Great ideas only make a difference for our health when they are put into practice. Whether we are working with global companies, pioneering start‑ups, universities or health providers we help the best innovations in health and care reach the people, places and problems where they deliver most benefit. As the region's experts in health innovation implementation our team includes healthcare professionals, specialist technologists and commercial advisors;

our collective skill set is at the forefront of the advances being made across health and care.

The East of England is home to some of the world's greatest science and healthcare practitioners, yet it is also characterised by significant health inequalities. We are proud to be part of a national network that strives to bring the most promising innovations to those who need them.

• Knowledge and experience of project management and risk management.

• Clinical or improvement experience within healthcare.

• Evidence of the ability to work with teams in developing quality improvement projects.
• Ability to develop good relationships with senior colleagues within and outside of the organisation.
• Demonstrable interest in healthcare improvement.
• Ab…